Policies

RETURNS AND EXCHANGES

1. All items sold in GOODBROWPH.COM goes through our quality control procedures. We inspect every item before it is shipped, and all goods are shipped fully insured in case of loss or damage. Because we feel that we offer the highest quality products at the best prices, and we inspect, sanitize and pack all our orders with care, we think you will be extremely satisfied with your purchase.

2. However, there are times when items are damaged, defective, or incorrectly shipped. If this is the case for you, we will gladly replace them. If you have a need to return goods to us for whatever reason, please e-mail goodbrow.ph@gmail.com outlining the reason for return and request your Returns Merchandise Authorization (RMA) number within 7 days of order receipt.

3. Items should be returned unused. All returned merchandise must be unopened and in original condition.

SHIPPING RATES

  • Metro Manila shipping — 70php (2 to 4 working days)
  • Cavite shipping — 90php (4 to 5 working days)
  • Provincial shipping — 175php (5 to 7 working days) 
  • Same-day Delivery via Lalamove/Grab (Fee should be shouldered by the buyer) *Chat with us for COD orders!*